Velvet Kandıra (“Company”) values the privacy and security of your personal data. This notice explains the purposes and legal grounds for processing personal data obtained through velvetkandira.com, possible recipients and your rights under Turkish Personal Data Protection Law No. 6698 (“KVKK”).
1. Data Controller
Under Personal Data Protection Law No. 6698, your personal data is processed by Velvet Kandıra as data controller.
Data Controller: Velvet Kandıra
Address: Sarıcaali Mahallesi Çiller Mevki No:38, Kandıra / Kocaeli
Email: info@velvethotel.com
Website: velvetkandira.com
2. Personal Data Processed
If you use our contact form, the following personal data may be processed:
- First and last name,
- Email address,
- Telephone number, if included in the form,
- Your message and other information submitted through the contact form,
- Request and contact information.
Please avoid entering sensitive personal data or personal information unnecessary for your enquiry in the message field.
3. Purposes of Processing Personal Data
Personal data obtained through the website may be processed solely for:
- Receiving and answering enquiries,
- Assessing requests, questions and suggestions,
- Contacting you,
- Providing information about our services,
- Managing communication with customers and visitors,
- Fulfilling legal obligations,
- Handling requests and complaints,
and only for these purposes.
4. Collection Methods and Legal Grounds
Your personal data is collected electronically when you complete and submit the contact form on velvetkandira.com.
Your data may be processed under applicable conditions in Article 5 of the KVKK, particularly where necessary to establish, exercise or protect a right, or for the legitimate interests of the data controller provided that your fundamental rights and freedoms are not harmed.
Where explicit consent is required, your data will be processed in accordance with that consent.
5. Transfer of Personal Data
Where necessary for the processing purposes and where KVKK conditions are met, your data may be transferred to:
- Authorised public institutions and organisations,
- Authorised judicial and administrative authorities,
- Providers of legal and technical services,
- Website, server, email and IT service providers,
in compliance with legislation and with the necessary security measures.
Your personal data is not transferred to third parties for marketing without a legal basis or the required explicit consent.
6. Retention of Personal Data
Your data is retained for as long as required for the processing purposes, taking account of statutory retention periods.
When the reasons for processing cease to exist, data is deleted, destroyed or anonymised in accordance with applicable legislation and the KVKK.
7. Security of Personal Data
Velvet Kandıra takes care to apply appropriate technical and administrative measures to prevent unlawful processing and access and to ensure the secure storage of personal data.
8. Your Rights under the KVKK
Under Article 11 of Law No. 6698, as a data subject you have the right to:
- Learn whether your personal data is processed,
- Request information about processing where it occurs,
- Learn the purpose of processing and whether data is used accordingly,
- Know the third parties receiving your data in Türkiye or abroad,
- Request correction of incomplete or inaccurate data,
- Request deletion or destruction under the conditions set out in law,
- Request notification of corrections, deletion or destruction to third-party recipients,
- Object to an adverse result arising from analysis exclusively by automated systems,
- Seek compensation for damage caused by unlawful processing,
as provided by the law.
9. Applications
You may send requests concerning your KVKK rights to Velvet Kandıra through the contact channel below:
Email:info@velvethotel.com
Address: Sarıcaali Mahallesi Çiller Mevki No:38, Kandıra / Kocaeli
Applications will be assessed and concluded within the periods specified by Law No. 6698 and applicable legislation, according to the nature of the request.
10. Changes to This Notice
Velvet Kandıra may amend this notice following legislative changes or updates to its personal data processing activities.
The current notice is published on velvetkandira.com.
Last updated: 24 July 2026